Frequently Asked Questions

Why your price is lower than the market?

We are a global kitchen cabinet company and purchasing wood, materials, labour, and hardware all over the world. Our cabinets are made by Canadian maple, German beech, and American cherry & oak. Processing them in Shanghai, China, and because of the large sales volume in U.S. market we purchase raw materials cheaper than those small firms. Our mission is to bring clients cheaper cabinets with better quality.

How do I benefit from the “eco” stain and paint for your cabinets’ exterior doors?

Formaldehyde resins are used in many construction materials such as kitchen cabinets and it is one of the more common indoor air pollutants. Formaldehyde is highly toxic to humans, regardless of method of intake. The paint we use for all of our cabinets is from U.S. (compliant with California Air Resources) with certified plywood box (certified by P.F.S. Corporation for Formaldehyde Emissions from Composite Wood Products code no. 9312093120, 12 www.arb.ca.gov/toxies/compwood.com) to make sure our products is environmental-friendly with formaldehyde emission. This is the importing requirement of paint cabinets by U.S from China, and our clients benefit this healthy eco-paint from American Standard.

How soon to get my cabinets?

For cabinets stored in our Vancouver warehouse, it takes 1 day to prepare for you. For some stocks we don’t keep in Vancouver warehouse, we order cargo each Friday from L.A. warehouse and will be ready on the following Monday. If clients make purchase order after each Friday, then it takes 3 business days to get the cabinets.

Do you charge to have a designer come out and look at our project?

We do not charge for the initial consultation but we do ask that you visit our showroom first to look at the products and materials that best suit your lifestyle. After a showroom visit, we will set up an appointment with one of our designers for an in-home visit

How do I get started for my kitchen and bathroom?

If you wish to create a kitchen, bath, or office workspace, the staff at our kitchen cabinets Vancouver and Edmonton locations will work with you to interpret your inspirations into that show-stopping, yet functional environment. If you are planning a visit to one of our showrooms the following is a list of items that would be helpful to bring for your first visit:

• Rough sketches of your floor plan with measurements
• House Plan
• Color and sample of floor and wall
• Budget Outline

How to roughly measure my Kitchen and Bathroom by myself?

Please refer to our website under service section-measurement

How to take good care of my cabinets?

To maintain the beauty of your cabinets, care for them as you would any piece of fine furniture. The state-of-the-art, ultraviolet-cured Quality Cabinet finish does not require wax. However, if you do choose to wax your cabinets apply the wax to a soft, clean cloth then use this cloth to wipe the surface of the cabinets. Do not wipe your cabinets with a dishcloth. A dishcloth can contain soap, grease and other soil that can be detrimental to the finished surface.

What is your return policy?

Unopened cabinet box can be returned within 15 days since purchase order date, and in condition of no damages by the purchaser.